Returns

Our policy lasts 14 days for a store credit on full-priced clothing. If 14 days have gone by since your purchase, unfortunately we can’t offer you a store credit or exchange. All jewelry, sale, bag and trunk show order purchases are FINAL Sale.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Returns (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. 

 

Any items purchased with store credit are subject to a $5 restocking fee if returned. 


Sale items
Only regular priced items may be returned for store credit, unfortunately sale items cannot be returned. Sale items are FINAL sale.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

    Return Address:
    SNAP Returns 
    6506 Milne Blvd 
    New Orleans, LA 70124
    Please include your order number on the outside of the bag or on a note inside.